Privacy/Cookie Policy
This privacy policy is for this website www.crossfordbridge.co.uk and serves Crossford Futures Ltd, and governs the privacy of its users who choose to use it. It explains how Crossford Futures Ltd complies with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations). If you wish to communicate with us contact feedback@crossfordbridge.co.uk
This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer or other devices in order to serve it to you.
The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation). We will update this policy accordingly after the completion of the UK’s exit from the European Union.
Use of Cookies
This website uses cookies to better the user’s experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of or saving of cookies on their computer or other device.
What are Cookies?
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors, or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Contact & Communication With Us
Crossford Futures Ltd takes data privacy extremely seriously. All data collected through the website and when users subscribe to the mailing list is stored and processed in a secure way.
Although user data is carefully safeguarded and we take all reasonable steps to ensure that your personal data is treated securely, users contacting us through this website still do so at their own discretion and provide any such personal details requested at their own risk.
Your personal information is kept private and will only be held for the duration of the project, or when you have selected to unsubscribe from our communications or requested for your personal data to be removed from our systems. We will not share or sell your information to any third-parties outside of the project team without your consent.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
As part of the planning application, some personal details including names, email addresses, social media handles and correspondence may also be included as part of the Statement of Community Involvement report that is submitted. This provides details of who in the local and surrounding areas have been consulted as part of the application process.
You can withdraw consent to use or include your personal details as part of the application at any time, by emailing feedback@crossfordbridge.co.uk.
| Type of information collected from individuals | What it is used for | Why it is required |
| Name and email addresses | Mailing list | To send email communications to keep individuals up-to-date with the consultation process and project when they request to be added to the mailing list. |
| Name, age, gender, postcode and email address | Consultation form | Data collection as part of the consultation feedback form to demonstrate the different stakeholders and demographics that we have consulted with. |
| Name, age, video and social media handle | Local voices videos | Video content of those who consent to help raise awareness of the consultation process amongst different stakeholder groups and demographics. This content will be used on the website and on our Twitter and Facebook channels. |
| Names, job titles, phone numbers and email addresses | Business and stakeholder group database | Direct contact with businesses and stakeholders to raise awareness of the consultation, engage with a range of different stakeholders and demographics and encourage feedback. These details will either be added to the mailing list following consent, or deleted from our systems. |
Email Mailing List & Marketing Messages
We operate an email mailing list program, used to inform subscribers about the latest information and progress with regards to the project. Users can subscribe through an online automated process where they have given their explicit permission. Some individuals may also be contacted by phone or email asking if they would like to be added to our mailing list.
Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, by clicking the “unsubscribe” link in the footer of marketing messages they receive, or my requesting to unsubscribe by emailing feedback@crossfordbridge.co.uk.
Email marketing messages may contain tracking beacons, tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
Our EMS (email marketing service) provider is; MailChimp and you can read their privacy policy in the resources section.
External Website Links & Third Parties
Although we aim to include quality, safe and relevant external links (if any), users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text, banner or image links to other websites.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/3cMPtSc). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Resources & Further Information
Overview of the GDPR – General Data Protection Regulation
Privacy and Electronic Communications Regulations 2003
Website Privacy Policy Template
June 2020 Edited & customised by: Crossford Futures Ltd
Company Number: 12628387